Refund policy
ALL SALES FINAL
We have a 5 day exchange policy, which means you have 5 days after receiving your item to request an exchange.
NO REFUNDS/EXCHANGES ON SHAPE-WEARÂ
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EXCHANGE POLICY
To be eligible for a exchange, your item must be in the same condition that you received it, unworn and unused, with tags, in its original packaging. You’ll also need the receipt or proof of purchase.
To start a exchange, you can contact us at dfinecurves@gmail.com. If your exchange is accepted, we’ll send you a return shipping label, paid by the buyer(yourself),as well as instructions on how and where to send your package. Original must be received prior for exchange Items sent back to us. Returning merchandise without first requesting an exchange will not be accepted.
You can always contact us for any question at dfinecurves@gmail.com.
We will notify you once we’ve received and inspected your item, and let you know if the item was approved or not. If approved, you’ll be automatically notified and exchange process will be sent to you in a timely fashion.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
DFINECURVES Â provides quality selected merchandise and guarantees no merchandise will be shipped knowingly damaged.
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Exceptions / non-returnable itemsÂ
Certain types of items cannot be exchanged, like custom products (such as special orders or personalized items), shapewear, and personal care goods (such as beauty products and/or any firming oils). Please get in touch if you have questions or concerns about your specific item.